Staples’ Statement
Staples released a statement regarding the incident, stating, “while a customer was shopping, a manager mistakenly thought they were possibly shoplifting and asked a police officer that happened to be in the store to talk with the customer.” The statement continued, “After a quick conversation, the issue was resolved, the manager apologized to the customer and refunded their transaction due to the inconvenience.”
Manager In Question
According to a separate statement released by Staples to Vox on Monday, the incident manager was fired following an investigation into the incident. The statement said, “The manager in question did not follow correct protocol and also failed to adhere to our existing policy on how to interact with our customers.”