Unhappy
This turn of events definitely did not sit right with the family. They got very frustrated with how the airline dealt with the situation. Mr. Gray revealed that EasyJet staff said that there was no last call on the speakers owing to the “silent airport” policy.
Information Desk
Mr. Gray also said that a Bristol Airport information desk employee had told him that the airport had no such policy. Besides that, he found out from the information desk that the gate had closed at 7:12 am and not at 7:06 am.