The Backlash
We daresay that it was only natural for Luann to get backlash for the post she made. However, she has since learned from it and knows better than to judge at face value. It was a good thing that the post gave Simon a better life, even if her intention was the opposite. She has even apologized to him!
On Social Media
But as she now knows, anything that you put up on the internet is there forever. A single post can have a lot of consequences regardless of the intention behind it. She got so much backlash for the post of Simon in the McDonalds that she chose to delete her account on Facebook! She had no idea what he had been going through at the time.